Don’t miss this ABA marketing webinar on Friday at 12:00 noon CST! Moderated by the terrific Kathy Morris, I’m co-presenting a marketing webinar with the verbally formidable Julie Eichorn. Just 45 fast-paced minutes, we’re going to pack a lot of…
Read MoreSimple solution to the Backwards Name Tag problem
I was presenting on “law firm marketing and cutting-edge websites” at an international law firm network conference recently, and encountered the very-common “Backwards Name Tag” problem. Providing lanyards is an excellent idea, particularly helpful for women who (a) might not…
Read MoreThe Trouble with Speaker Evaluation Forms
In my 25-year experience, I’d estimate that roughly 1/2 of a room’s attendees will fill out the Speaker Evaluation form if they’re encouraged to do so at the end of the program. And 10% of them will screw it up. What’s the most-common mistake hurried…
Read MoreGeorge Carlin’s 7 Dirty Words and Law Firm Marketing Training and CLE
Many years ago I saw George Carlin on tour. It was a smaller club in a small east coast city. We were surprised it was such a small club with relatively inexpensive tickets; he couldn’t be making much money. We…
Read MoreThere’s nothing worse than a bad law firm retreat
No one wants to walk in on Monday to a flood of voicemails asking, “Who hired that guy to speak?” Of course, nothing can energize a firm and get people on board with a firm’s goals more than a great…
Read MoreTop Ten Tips for Meeting Outside the U.S.
Ten tips you won’t want to forget when meeting outside your home country. By Eli Gorin Understand local customs. Pick up a book on cultural etiquette so you will know the norms. In some countries it’s acceptable…
Read MoreThe number one mistake law firms make when planning firm retreats?
The biggest mistake? Setting their expectations too low. Too often the goal is “bonding” or “socializing” or “getting to know each other better” or vague “cross-selling.” Then they walk away after two days of morning programs…
Read MoreBe scared to be trite.
“Don’t be afraid to be contrarian, but be scared out of your mind to be trite. It’s better to stand out in a crowd through controversy than to blend into the wallpaper through blandness. Your favorite color shouldn’t be plaid.”…
Read More“All we could see were the tops of their bald heads.”
Many years ago I spoke at a firm retreat to roll out a major new branding initiative. I was attending some of the earlier speakers’ presentations, and some of them were very good. But few lawyers paid any attention to them. Unfortunately, the day’s…
Read MoreTweeting during presentations.
Not too long ago, the sign of a bored audience was people playing with their phones under their desks, checking email and playing BrickBreaker. They thought you couldn’t tell what they were doing if they held the phones in their…
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